NightsBridge Tap, along with NightsBridge Home, turns your mobile device into your credit card machine.
This pocket guide will provide you with an outline of the primary transaction processes.
Open the Booking Details and click 'Tap & Pay'
Open the Booking Details of the booking receiving the payment
- Click on the 'Tap & Pay' button
Confirm the payment details
The payment details will automatically populate base on the booking information.
- Confirm that the details are correct
Changing the payment amount
At this point you also have the opportunity to change the payment amount if needed.
- Simply click within the 'Amount' field and change the amount.
Generate the QR code
- Click on 'Confirm' to generate the QR code
NightsBridge will fetch the details and generate a QC code
The QR code will display.
- You will have 2 minutes to scan the QC code
- A count-down timer will monitor the time for you.
Scan the QR Code
Once the QR code displays, scan it.
Open NightsBridge Tap on the mobile device
- Select the 'Scan QR Code' text - as highlighted below
Scan the QR Code
- Scan the Tap & Pay QR code displayed on NightsBridge
The booking details are then sent to NightsBridge Tap on your device.
Take the payment
- Present the device to the guest
- Point out the transaction amount for the guest to confirm
- The guest can then tap for payment using their payment card, smartphone or smart watch.
A confirmation message will display on the NightsBridge Tap device.
NightsBridge Tap transactions are automatically recorded to the relevant booking.
Transactions can be viewed via 'View Payments & Invoices' on your NightsBridge Home.
- NightsBridge Tap transactions are easily identified by the Gateway text - 'paymenttap'
NightsBridge Tap is able to process payment reversals until 23:59 on the same day or the original transaction.
- This is the same restrictions place on a normal speedpoint card machine since they settle their transactions daily at midnight.
A refund would need to be processed if the day of the original payment transaction has passed.
While NightsBridge Tap can process reversals on the same day as the original transactions, refunds would need to be managed with the guest directly.
- We recommend contacting the guest to arrange a refund by EFT/bank transfer.