Recent updates
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Cybersource/Barclays - How to apply
WorkflowCybersource is Barclays' merchant facilitated payment gateway. It acts as a software gateway in front of the Barclays credit card division.
Payment gateways Alternative payment gateways Cybersource/Barclays
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How to spot potential credit card fraud or scams
ArticleCredit card fraud is the use of another person’s credit card or credit card information, without their permission, to make purchases or access funds. Unfortunately, credit card fraud does take place in our industry. There are a few things you can look out for when managing your payments which may indicate suspicious guest behaviour.
Payment gateways Managing credit card payments Fraud
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How to reduce the likelihood of credit card fraud
ArticleUnfortunately, scams and credit card fraud happen in our industry like all others. Whilst you may not be able to avoid fraud, we'd like to share some information on ways you can manage or minimise the chance of being impacted by it.
Payment gateways Managing credit card payments Fraud
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How do 3D secure payments work?
Article3D secure adds an extra layer of protection when booking accommodation online.
Payment gateways Managing credit card payments Fraud
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How do I generate a Credit Card link from a booking in the NightsBridge calendar?
ArticleYou can generate a PayBridge link to send to the guest if you need to get payment for a booking.
Payment gateways Managing credit card payments Credit card payments and transactions
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How to schedule an automated credit card link email to collect the balance before guest arrival.
ArticleYou might have a deposit policy where you require the guest to settle their account balance a certain number of days before arrival. NightsBridge now offers the ability to automatically send the guest an email to collect the balance a few days before their arrival.
If you want the balance of accommodation processed a certain number of days before arrival, we can automatically send a 3D secure credit card link, so that you don't have to. This is available to anyone with a credit card gateway like PayBridge.
Our tutorial on how to update your bank details can give you more information if you would like it.
Payment gateways Managing credit card payments Payment gateway settings
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How to process a refund in PayBridge if payment was made by debit card
ArticleThe way in which debit card transactions are processed means that refunds for payments made by debit cards must be refunded in cash or by EFT to the bank account that the card is linked to.
Payment gateways PayBridge Refunds on PayBridge
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How Do I Change the 'Invoice To' Details of a Booking to a New Client?
ArticleClick here for a tutorial explaining how to open the NightsBridge calendar (PCBridge).
How NightsBridge works Bookings Changing bookings