Recent updates
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How to edit your Security OTP (One-Time Pin) contact details
ArticleThe OTP contact details you set up determines work receives the OTP. OTPs are needed to change bank details and view credit card details for a booking.
We recommend that the owner of the property uses their details for the security OTP management and banking details. This way, only the owner can control who has access to this sensitive information.
There may be a situations when you need to change the OTP contact details. For example, you may want to change the OTP for credit card details if you need someone else to be able to view card details for check-in purposes. You might want to edit the OTP details if you have sold your property and want the new owner to get the OTP.
How NightsBridge works Owner's Login Security and passwords
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How to see the status of PayBridge payments/ transactions
ArticleYou can see the list and statuses of all payments/transactions processed through PayBridge if you want to do a reconciliation.
The status of the transaction will let you know if a payment made to you by NightsBridge was successful or if an error occurred.
Payment gateways Managing credit card payments Credit card payments and transactions
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TravelIT: How to cancel your link
ArticleIf you no longer wish to be linked to Travelit you will need to cancel your listing through NightBridge.
Working with channels Corporate and leisure booking sites TravelIT
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How to add a cleaning fee
WorkflowYou can add cleaning fees in your NightsBridge Setup. The cleaning fee can be updated to your booking form, Airbnb, Booking.com* and other channels.
* We will only update the cleaning fee to Booking.com if we create your account.
How NightsBridge works Setting up and maintaining NightsBridge Web extras & stock items
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Touch Down (Travel Tech): How it works
ArticleTouch Down (Travel Tech) uses the Tourplan booking system where their agents book on behalf of guests.
Working with channels Local booking sites Other local booking sites
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How to get guest details before arrival using Online Guest Registration
ArticleOnce you have confirmed a booking and the deposit has been paid, you can send an online guest registration form to your guest. When the form is complete, the guest profile on your system will be updated with the information.
How NightsBridge works Owner's Login Guest communication
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How do I pull in discounted RACK rates to an existing STO rate sheet?
ArticleThe STO rate sheets has a function called "Pull-in Rates" which allows you to take your pre-existing RACK rates and discount them by a set percentage.
Using the Pull-in Rates function with an existing STO works slightly differently.
How NightsBridge works Setting up and maintaining NightsBridge Rates
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How do I set up a Long Stay discount?
ArticleIn this tutorial we will show you how to create a Long Stay Discount Rate.
A Long Stay Discount can be used to offer an incentive to get bookings from people who are able to stay for a long period. They will receive a reduced rate if they book to stay for a minimum number of nights.
How NightsBridge works Setting up and maintaining NightsBridge Rates
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What is an "Early Bird" Rate Discount?
ArticleThis tutorial will explain what an Early Bird Rate Discount is and when you would want to use it.
How NightsBridge works Setting up and maintaining NightsBridge Rates
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What is a Rate Discount?
ArticleThis tutorial will explain what a Rate Discount is and what it can be used for.
You apply a discount on any of your rate sheets for a specific period of time using a percentage (%).
How NightsBridge works Setting up and maintaining NightsBridge Rates