Recent updates
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Booking.com: What to do now that you are live
ArticleGuest facing website: https://www.booking.com/
Account login link (keep your login details somewhere safe): https://account.booking.com/sign-in
Contact details:
- How Do I contact Booking.com? (https://partner.booking.com/en-us/help/support-contact/how-do-i-contact-bookingcom)
Working with channels Booking.com Booking.com dashboard
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Airbnb: How the connection works
ArticleContact Details
- Go to Airbnb's contact page.
- Send a message on your extranet login: Help>Contact us
Airbnb tutorial page
- Use the Help option at the top right of your extranet login if you would like to access Airbnb's tutorials.
Working with channels Airbnb Listing
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Agoda YCS: How the connection works
ArticleContact Details
- Web: https://ycs.agoda.com/en-us/kipp/public/home
- The Support icon is on bottom-left corner of your screen.
Agoda tutorial page
Working with channels International booking sites Agoda
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Afristay: How it works
ArticleWorking with channels Local booking sites Afristay
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Airbnb: Host overview
ArticleThis tutorial will give you some insight into the different types of hosts on Airbnb and which hosts NightsBridge can connect to.
Working with channels Airbnb Listing
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How to reverse a credit card payment via PayBridge
ArticleLearn how to reverse a guest's credit card payment.
Payment gateways Managing credit card payments Credit card payments and transactions
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How to get the iCal link for a room type
ArticleThis tutorial will explain how to get the iCal link for a specific room type on NightsBridge.
Working with channels Connecting to channels Connecting to channels
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What is an iCal link?
ArticleAn iCal is an Internet (online) Calendar that is used to transfer information. An iCal is used for channels that do not have a direct connection to NightsBridge.
The iCal link allows a channel to see if you have availability or not.
iCals are files which are formatted to enable the exchange of calendar information from one system to another.
Working with channels Connecting to channels Connecting to channels
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How to set up your Room Types
ArticleOnce your Physical Rooms are listed, you set up your Room Types. Room Types are what guests see when they make bookings on your website and through channels.
Accurate, appealing room type information and content will make it easy for your guests to find what they're looking to book.
First set up your information under Room Type Info and then Room Type Content.
How NightsBridge works Setting up and maintaining NightsBridge Rooms
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Getting to know your booking form
ArticleHaving an understanding of your booking form is important so that if a guest/agent calls you with a question, you're able to guide them on what to do.
Please familiarise yourself and any reception/reservations staff with the online booking process.
How NightsBridge works NightsBridge booking form Setting up the NightsBridge booking form