Taking credit card payments from international guests and corporate travellers should always be smooth, reliable, and secure. If your property uses Cybersource (Barclays’ merchant-facilitated payment gateway), linking your account to NightsBridge lets you accept card payments with complete confidence—keeping your guest billing automated and hassle-free.
Here is a simple, step-by-step guide to applying for Cybersource or linking your existing account to NightsBridge.
Are you an existing Cybersource customer?
- Contact Cybersource to let them know you want to connect your Cybersource to NightsBridge.
- NightsBridge will get back in touch with you once the connection has been activated.
- Request the application form from Barclays Sales team.
- Provide this information to Barclays as part of the application process.
- Certificate of Registration (for sole traders/partnerships)
- Certificate of Incorporation (for companies)
- Articles of Association & Memorandum
- 3 months' bank statement for the business (latest)
- ID for all directors (national ID/passport)
- Passport size photo for each director
- Financial statements of 2 years (P&L and Balance Sheet) or financial projections for companies trading less than 1 year
- Pin certificate for the business
- Once Barclays approves your application, they will create your Merchant ID and send it to us.
- NightsBridge will get back in touch with you once the connection has been activated.
Understanding Cybersource/Barclays costs
Because Cybersource and Barclays provide a third-party gateway service, you will be billed directly by them for their platform usage.
While NightsBridge always tries to keep provided third-party pricing as up to date as possible, we recommend reaching out to Cybersource directly to confirm current rates. Contact information is available via this link: https://www.cybersource.com/en/contact-us.html
- 3.5% merchant service commission
| Licence fee |
Ksh 2,500/month |
| Credit card commission |
3.5% per credit card transaction |