Information on payments is displayed in the Notes on the Booking in the Calendar. It is also included on the email booking confirmation from NightsBridge and on Bookings >> Recent Bookings in your NightsBridge login.
The information in this article is applicable to:
- Travel with Flair (TWF) Cape Town
- Travel with Flair (TWF) Pretoria (Government bookings)
- Travel with Flair (TWF) Rivonia (Johannesburg)
Payments
- TWF's 15% commission will be deducted from the full booking value, and the net amount will be paid to you.
- TWF settles as follows:
- TWF Pretoria (Government bookings): payment at the time of booking.
- TWF Rivonia (Johannesburg): payment at the time of booking.
- TWF Cape Town: 3 weeks from guest departure.
- Contact NightsBridge for payment queries relating to any online bookings made via NightsBridge.
If you receive manual or offline bookings directly from Transnet or TWF Pretoria, any payment or support inquiries should be directed to them.
NightsBridge will not be responsible for addressing payment or support issues arising from manual bookings made by Transnet or TWF Pretoria.
TWF Rivonia/TWF Cape Town will continue to come through the NightsBridge system seamlessly.
Invoicing
- For each booking, CAPS generates an invoice made out on behalf of your property to TWF.
- You can view your invoices in your Owners Login >> Payments >> CAPS.
- You can view the breakdown of your payments in Owners Login >> Payments >> Payment Recon.
- Please take a look at our articles on CAPS invoicing if you need more information.
VAT
- If the property is VAT registered, TWF's commission percentage will include VAT.
- If they are not VAT registered, TWF will add VAT on top of the 15 % commission.