Here is some guidance on what to do if your TravelIT payment has failed.
If you have tried to process a TravelIT payment and it has failed, please follow these steps:
- Remember that payment is guaranteed.
- Don't escalate the failed payment to NightsBridge or TravelIT immediately.
- Retry the payment in 24 to 36 hours.
- If the payment fails again, reach out to NightsBridge who will be able to assist you.