NightsBridge V6 Tutorials

Thompsons Egencia (Corp15): How it works

NightsBridge links to Thompsons Egencia through Corporates and Agents 15 in the Links Manager.



Site www.thompsonstravel.co.za
About
  • Thompsons Egencia is a group of interdependent travel agents who deal primarily with business travel.
Who books here?
  • The agent who books on behalf of their client, using the AgentBridge booking system.
How to sign up
  • Open your Homepage >> Integrations >> Integration Requests Links Manager
  • Tick Corporates and Agents 15 (Corp15) to request the link.
  • Once we have enabled your link, Thompsons Egencia will retrieve your property information from NightsBridge. You will then be bookable.
Bookings
  • Bookings are all instant via NightsBridge.
Content: Listing
  • Thompsons Egencia uses our content as added by each property. 
  • Changes made on your NightsBridge take 24 hours to update.
Payments
  • The agent pays Thompsons Egencia who will then pay you via CAPS.
  • Payment is made via CAPS based on the departure date of the booking.
  • At the time of payment, CAPS generates the invoice made out on behalf of the property to Thompsons Egencia. These invoices are stored in your Owners Login >> Payments >> CAPS.
  • If there are any outstanding amounts, contact the agent to arrange payment or the agent will tell you that the guest must settle directly with you.
Refunds

  • The property needs to refund Thompsons Egencia.
  • Thompsons Egencia will refund the agent.
Countries/Currency
  • South Africa only.
  • ZAR only.
Commission
  • 15% (including VAT)
Rates
  • NightsBridge provides your RACK Rates as entered in your NightsBridge Setup to Thompsons Egencia.
  • VAT and commission payable to Thompsons Egencia must be included in your rates.
Corporate allowances
  • Corporate allowances are bookable through Thompsons Egencia.
Specials and packages
  • Should you choose to, you can load and link Specials and Packages to Thompsons Egencia via your NightsBridge Setup.
  • Please note that Specials and Packages rates will also have the 15% commission charged on top of the discount.
Policies

The policies you have set up in NightsBridge are automatically applied to bookings made via Thompsons Egencia:

  • Cancellation policy
  • Child policy
  • Minimum length stay

As these are corporate bookings, please be lenient with your cancellation terms.

How to  cancel your link
  • Contact NightsBridge if you would like to cancel your link to Thompsons Egencia.
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