This tutorial will explain how to move a booking to a new account for the same client. You may need to do this if a client (e.g. a travel agent) needs a specific booking to be on a different account so that it appears on a different invoice, or if a booking is linked to the wrong account.
Click here for a tutorial explaining how to open the NightsBridge calendar (PCBridge).
Open the specific booking you would like to move.
Double-click on the booking that needs to be moved. This will open the Booking Details window for that specific booking.
Click on the "View invoice/payment details" button.
Under the Account Information section - click on calculator to open the account summary screen.
This will open a new pop-up window. This window is the main account for this booking where the accommodation will be charged to.
It will show all unsettled bookings, extras etc., under this specific account only.
Double click on the booking that you would like to move
Double click on the booking that you would like to move under the "Items linked to this account" section.
A new pop-window will appear, named "Change account for item."
At the top, you will see the booking ID, arrival and departure dates, as well as the guest's name. This is the item that you're moving (the one you've double clicked).
Move the booking.
On the new screen it will ask you what you would like to do with the account.
To move the account all you will need to click on the "Move it to a new account" button.
You will be asked if you're sure that you would like to create a new account, click "Yes" if you are.
You have now moved a booking to a new account for the same client. The booking is therefore going to be on it's own invoice.
Lastly, save and synchronise all changes.