In this tutorial, we will explain how to split extras between the guest account and the main account, so that the guest will be responsible for paying for only certain extras, while someone else pays for the other extras.
Quite often corporates will only pay for certain extras, e.g. meals and transport, while the guest is expected to pay for other extras such as laundry and breakfast.
Open the NightsBridge calendar (PCBridge)
Click here for a tutorial explaining how to open the NightsBridge calendar (PCBridge).
Open the booking
Double-click on the specific booking to open the Booking Details window.
Ensure that the guest details have already been updated
Click on "View invoice/payment details for this booking".
Identify which extras need to be billed to the guest.
In this case, I've been advised by the agent (Sarah Hunter) that the guest (Carla Abrahams) will need to pay for the laundry.
You will see in the screenshot below that the Laundry is currently being billed to the main account which goes to the agent (Sarah Hunter).
Click on Exit to go back to the Booking Details.
Click on Add Extra button
Double-click on the extra that should be moved back to the main account
Select Guest Account option
Click on Save
The guest extra is still on the guest account, while the other extra is now on the main account (different account ID's)
The extra will now be moved to the Guest Account which will appear here:
A star will now show to tell you that there is another account associated to this booking.
Click to view the Guest Account.
